AXLE

Our branded consumer app is customized to your branding and functionality needs. Features include family booking, native pick-a-spot, add-on purchases during the booking flow, dynamic booking windows based on client status, and the ability for client’s to book friends while being incentivized to do so with an automated rewards program. Our app offers password-less logins for frictionless adoption.

The AXLE CRM serves as the hub of all your client and lead management needs. The dashboard offers a follow-up bucket view with key metrics on display. Program automated emails, texts, and push notifications for multi-channel touch points. All SMS replies feed into our system allowing 2-way messaging. Want to automatically log and track inbound/outbound calls? Add on the AXLE Talk phone system to replace your entire phone system and increase tracking of staff productivity and customer experience.

We run your social, display and search marketing campaigns and show the right ads to the right client. Our multi-channel marketing process drives quality leads directly into your Mindbody platform. This instant connection to your booking platform allows the sales process to commence immediately, increasing the close percentage of new members. By connecting the lead gen process to our CRM, we don’t just collect leads – we also give you the tools to nurture and close. Our lead management platform is powered by live Mindbody data so you can distinguish between who has visited, who has purchased, and who has yet to step foot through your door.

AXLE processes late cancel and no show fees automatically on your schedule and based on your policy. For example, offer first-time offenders a free late cancel with an automated email reinforcing your policy. During late cancel windows, our system communicates with your waitlisted client’s to let them know the moment a spot opens and immediately reaches out to try to fill it.