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Listen360

(3)

Client Feedback, Testimonials, and Reviews for Mindbody and Booker Users


Learn More

Categories

Loyalty and Reviews
Marketing
Reporting

Available Regions

Africa
Asia Pacific
Australia & New Zealand
Central & South America
Europe
Middle East
North America

Platform

Mindbody
Booker

Industry

Fitness
Integrative Health
Spa and Salon

Description

Listen360 helps to gather real-time feedback from your clients. A simple, two-question survey is automatically sent via email when a client checks in for a class or appointment through Mindbody. You'll have the ability to quickly and privately resolve client issues, improving your retention rate, while happy clients are invited to post glowing reviews on Google and Facebook.

In-depth reports highlight your key differentiators, top team members and the aspects of your business that are delighting clients. You'll also receive the operational insights you need in order to consistently improve the client experience you provide.

Features

Close the Loop with Your Customers

With a rich feature set that includes the follow-up "task pad", you can ensure that the customer's voice is heard, take appropriate action, and close the loop.

Respond Quickly to Delight Customers and Win Loyalty

In addition to helping you identify which aspects of your customer experience delights your customers, Listen360 also helps you respond quickly by providing real-time detractor alerts and nightly email summaries.

Generate Positive Reviews on Google and Facebook

Increasing your volume of positive reviews and recommendations is business-critical. So when you exceed your customer's expectations, we make it simple for them to share their experiences with the world - amplifying your brand via social networks, Google, and more!

Achieve Lasting Growth and Profitability

Loyal customers are the real key to achieving sustainable growth and profit; they buy more, refer more, are less price sensitive, take less time to service, and don't come with an acquisition cost. Rather than trying to assess loyalty after a single transaction, Listen360 measures customer sentiment overtime to ensure that you are consistently delivering a customer experience that secures loyalty, alongside profit, for the long haul.

Media

  • Listen360 Overview Video
  • Feedback Request
  • Reporting Insights
  • Listen360 Webinar

Integration Diagram

Data

Member Check-In Data

Member Check-In Data

Listen360
Listen360
Data

Customer Feedback

Customer Feedback

Analytics

Analytics

Pricing

Listen360 Feedback and Reviews

$99/ Month

30-day free trial

  • Simple 2-question surveys sent automatically to every client after a class or appointment
  • Robust reporting and analytics around key drivers of client loyalty and areas in need of improvement
  • Immediate requests for 5-star Google and Facebook reviews from happy clients

Get Started

* The pricing here is for display purposes only. You should contact the partner for the most up to date and correct pricing information. We do not take any responsibility for this pricing information, which is provided by our partners. Pricing last updated: 02 Sep, 2023 12:00AM

Reviews

Write your own review

Categories

Loyalty and Reviews
Marketing
Reporting

Available Regions

Africa
Asia Pacific
Australia & New Zealand
Central & South America
Europe
Middle East
North America

Platform

Mindbody
Booker

Industry

Fitness
Integrative Health
Spa and Salon
Contact Listen360
Listen360 may contact you regarding your request
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Mindbody Integrations Privacy Policy Listen360 Privacy Policy

Thank you for reaching out!

We will review your request and reach out soon.
Contact Mindbody Integrations
We may contact you regarding your request
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Mindbody Integrations Privacy Policy

Thank you for reaching out!

We will review your request and reach out soon.

The Mindbody Partner Store is a Third Party Offering and Mindbody makes no express or implied warranties, representations or endorsements whatsoever with respect to the Partner Store or any products or services listed in the Partner Store. View the Partner Store terms.

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